1. All transactions made are final.
  2. We accept payment via bank transfer and/ or credit/ debit card through our payment gateway merchant, iPay88.
  3. Receipts will be issued within 24-48 hours of a successful transaction.
  4. All packages and/or services come with a validity period as stated.
  5. Prompts will be sent to customers’ accounts twice (2 weeks and 1 week) before the end of the validity period to the customer, with info on remaining deliverables and validity date, which must be acknowledged by the customer.
  6. Discounted packages, individual services, and/or free trials are not eligible for refunds.
  7. All deliverables in pre-set packages and/ or individual services (ie: those that did not sign up for customised package) are as is, and not exchangeable, refundable, extendable, in any form or way.
  8. Any deliverables that are in draft, incomplete, or unused by the validity period will be considered null and void.
  9. Each account is only allowed one log-in unless specified otherwise.
  10. Kepohchi may change, add, suspend, cancel, remove, or otherwise modify the services offered on this website at any time without prior notice.
  11. Kepohchi reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.